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Shipping & FAQ

Shipping and Returns 

At present, we only ship within Australia. Stay tuned for international shipping options in the future. 

Free Standard Shipping

We offer FREE standard shipping on all orders within Australia. Orders under $50 are sent via sealed standard envelope.

Orders over $50 or more are sent via sealed postage box with tracking included.

Express shipping 

We offer express shipping within Australia for a flat rate of $10. 

Processing 

All Tiger & Taupe orders are processed within two business days of being placed.  

Delivery times 

We send all parcels via Australia Post.  

Regular parcel (2-6 business days) 

Express postage (next business day*) 

*These times are indicated by Australia post and are from the time of shipping. Delivery times are also dependant on destination and can be extended if you live in a regional, rural or remote area.  Please note that processing time for all orders is 2 business days.  

Returns 

At Tiger & Taupe, the happiness and satisfaction of our customers is very important to us. 

If your product has been damaged during shipping, we are more than happy to exchange your item for the same item you purchased within 14 days of delivery. Please contact our team for assistance and include a picture of your damaged item if possible.  

Unfortunately we are unable to offer refunds for any other reason. 

If you are dissatisfied with your purchase please do not hesitate to contact us and we will do our best to remedy the situation. 

For all returns and exchange enquiries please email info@tigerandtaupe.com

How can I order? 

Click the SHOP icon and select your chosen product. Once you are finished shopping, simply follow the prompts to checkout. 

What payment methods do you accept? 

We accept PAYPAL and all major credit / debit  cards. You can also buy now and pay later with After pay. After pay is completely interest free and you can select this at the checkout.  

Can we find you on social media? 

Of course! We love to connect with you and share our Tiger & Taupe journey!  

/ tigerandtaupe @tigerandtaupe_  – @tigerandtaupeartistry – @tigerandtaupepro

Use our hashtag #tigerandtaupe to share your pics with us and a chance to be featured on our pages.  

Are you an Australian brand? 

Absolutely! We are an independent Australian owned and operated brand. We are based on the south coast of NSW.  

Where are your products made?  

Our matte liquid lipsticks are made in the USA. Full ingredient lists for each of our products can be found on the individual product pages

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